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Strange lines in ACRORIP during WHITE INK PRINTING

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  • Strange lines in ACRORIP during WHITE INK PRINTING

    Advice and help requested :

    When I generate the white ink layer it's printing an empty diagonal line through the print. It is only in the white layer, not in the color and It is not in the design. I've open the file in Photoshop, illustrator etc. no line at all on screen. The print head is printing fine. I've printed this about 15 times with different white ink settings and it's still there.
    The file isn't really large either.
    I've been using white ink for some time now and this is the first issue like this I've had. I don't really know what else to try other than asking the client for a larger file.
    Seen this before with the rip software?

    Click image for larger version

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